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FAQs
Got Questions? Find Quick Answers to Common Plumbing Queries Below!
How quickly can a technician arrive in an emergency?
Response times vary depending on the plumber’s location and schedule, but most of our verified partners aim to respond within an hour for urgent calls.
Are your plumbers licensed and insured?
Yes — all plumbers we connect you with are verified to ensure they are licensed and insured.
Do you provide warranties on your work?
All warranties are provided directly by the plumber you’re matched with.
What forms of payment do you accept?
Payment methods vary by plumber. Most accept cash, EFT, and card payments. You’ll confirm payment directly with your plumber.
Can you handle plumbing work for both residential and commercial properties?
Yes, we connect you with plumbers experienced in both residential and commercial projects.
What should I do to prepare for a plumber's visit?
Clear the area where the problem exists, provide any previous repair history, and ensure access to water shut-off valves and appliances.
V&A Waterfront, 17 Dock Road, Victoria & Alfred Waterfront
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