Privacy Policy

Effective Date: 02/04/2025
Last Updated: 06/08/2025

1. Introduction

TradesConnect™ (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our platform. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website and services.

2. What Information We Collect

We may collect the following types of personal information:

• Full name

• Email address

• Phone number

• Location or region

• Service requirements or preferences (optional and user-submitted)

• Any other information voluntarily provided through our forms

3. How We Use Your Information

We collect your information to:

• Connect you with verified tradespeople based on your preferences

• Communicate with you about your inquiry

• Improve our website and service offerings

• Comply with legal and regulatory requirements

We do not provide trade services ourselves. All services are offered by independent third-party tradespeople.

4. How Your Information Is Shared

We may share your personal information only with:

• Verified tradespeople for the purpose of fulfilling your request

• Service providers who help us operate the platform (e.g., hosting, CRM tools)

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purpose for which it was collected or to comply with applicable laws.

6. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your data

• Opt out of communications at any time

To exercise these rights, contact us at: [email protected]

7. Cookies & Tracking

We use cookies for basic functionality and analytics. You can modify your browser settings to decline cookies if you prefer.

8. Data Security

We implement reasonable security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or requests regarding this policy, please contact:

📧 [email protected]
🌐 TradesConnect.co.za